We respond within 4–12 hours

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Have a question about our Magento 2 extensions, need a custom solution, or just want to say hello? We're here and happy to help.

schedule Mon–Fri, 9:00–17:00 CET
verified 15+ years of Magento expertise
store Trusted by 5,000+ stores worldwide
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How we stay in touch
check_circle Average reply time: 4–12 hours
check_circle All inquiries answered via email
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Working Hours
Central European Time (CET)
check_circle Monday – Friday
check_circle 9:00 – 17:00 CET / UTC+1
info Messages outside hours are answered next business day
arrow_forward What happens next?
1
You submit the form — we receive your message instantly.
2
Our team reviews your inquiry and prepares a personalised response.
3
You receive a reply to your email within 4–12 hours on business days.
4
We work together to find the best solution for your project.

Frequently Asked Questions

Quick answers before you reach out

schedule How fast will I get a reply? expand_more
Our average response time is 4–12 hours during business days (Mon–Fri, 9:00–17:00 CET). Messages sent on weekends or public holidays will be answered on the next business day.
extension I have a technical issue with an extension — what should I include? expand_more
To speed things up, please share your Magento version, the extension version, a description of the problem, and any error messages or screenshots you have. The more context you provide, the faster we can help.
build Do you offer custom development? expand_more
Yes! We provide custom Magento 2 module development, Hyvä theme integration, and bespoke feature work. Use this form to describe your project and we'll follow up with a quote.
inbox I didn't receive a reply — what should I do? expand_more
First, check your spam / junk folder — automated email filters sometimes intercept our replies. If it's not there after one business day, please resubmit the form or contact us again.
policy Are pre-sales questions handled here too? expand_more
Absolutely. Whether you want to know if an extension fits your use-case, need a live demo, or want to discuss licensing — just send us a message and we'll be happy to assist.
tips_and_updates For quicker support on an existing order, please include your order number in the message. This helps us locate your licence and respond faster.