We respond within 4–12 hours

Let's Talk

Have a question about our Magento 2 extensions, need a custom solution, or just want to say hello? We're here and happy to help.

Mon–Fri, 9:00–17:00 CET
15+ years of Magento expertise
Trusted by 5,000+ stores worldwide
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Fill out the form and we'll get back to you as soon as possible.

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Email & Response
How we stay in touch
Email us directly: support@mageme.com
Average reply time: 4–12 hours
All inquiries answered via email
If no reply arrived, check your spam folder
Working Hours
Central European Time (CET)
Monday – Friday
9:00 – 17:00 CET / UTC+1
Messages outside hours are answered next business day
What happens next?
1
You submit the form — we receive your message instantly.
2
Our team reviews your inquiry and prepares a personalised response.
3
You receive a reply to your email within 4–12 hours on business days.
4
We work together to find the best solution for your project.

Frequently Asked Questions

Quick answers before you reach out

How fast will I get a reply?
Our average response time is 4–12 hours during business days (Mon–Fri, 9:00–17:00 CET). Messages sent on weekends or public holidays will be answered on the next business day.
I have a technical issue with an extension — what should I include?
To speed things up, please share your Magento version, the extension version, a description of the problem, and any error messages or screenshots you have. The more context you provide, the faster we can help.
Do you offer custom development?
Yes! We provide custom Magento 2 module development, Hyvä theme integration, and bespoke feature work. Use this form to describe your project and we'll follow up with a quote.
I didn't receive a reply — what should I do?
First, check your spam / junk folder — automated email filters sometimes intercept our replies. If it's not there after one business day, please resubmit the form or contact us again.
Are pre-sales questions handled here too?
Absolutely. Whether you want to know if an extension fits your use-case, need a live demo, or want to discuss licensing — just send us a message and we'll be happy to assist.
For quicker support on an existing order, please include your order number in the message. This helps us locate your licence and respond faster.