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Magento 2 Support &
Development Partnership

A dedicated Magento team for your store — bug fixes, performance, and ongoing development in one predictable monthly package.

verified 15+ years Magento schedule 4–8h response public CET timezone
Support & Development Partnership
Monthly retainer · No lock-in
  • bug_report Bug fixes, patches & ongoing maintenance
  • security Security patches & version updates
  • speed Performance optimization
  • extension Small features & custom modules
  • group One team that knows your codebase
View Full Plans & Pricing →
15+
Years of Magento
5000+
Customers worldwide
4–8h
Response time
Hyvä 1.4
CSP-ready expertise

Support + Development in One Package

No separate quotes for small tasks. Your monthly hours cover everything your store needs.

bug_report Bug Fixes & Troubleshooting

Error resolution, extension conflicts, checkout issues, payment problems — diagnosed and fixed fast.

security Security Patches & Updates

Magento patches, extension updates, and version upgrades to keep your store secure and current.

speed Performance Optimization

Slow queries, caching, indexing, page speed — ongoing improvements to keep your store fast.

build Small Feature Development

Functional improvements, custom logic, workflow adjustments, and small extensions — all within your monthly hours.

extension Extension Development & Customization

Custom modules, modification of existing extensions, and third-party extension configuration.

palette Frontend & UX Changes

Layout tweaks, design adjustments, Hyvä template modifications, and UI improvements.

Large-scale projects (full redesigns, major ERP integrations, Magento migrations) are scoped and quoted separately.

Why Partner with MageMe

We're not a generic outsourcing agency — we're Magento product developers who know the platform inside out

stars
We Build Our Own Extensions

Creators of WebForms, EasyQuote, and HidePrice — trusted by thousands of Magento stores. We understand the platform at the deepest level.

engineering
Senior Developers Only

Every task is handled by an experienced Magento engineer — not tier-1 support staff who escalate everything.

handshake
One Team, Long-Term

The same developers work on your store every month. We learn your codebase, your business, and your priorities — so things get done faster over time.

Monthly Plans

Dedicated developer hours for support, maintenance, and ongoing development

Enterprise
Dedicated capacity for complex stores with regular development needs
€4,000/mo
40 hours/month
  • check_circle Everything in Professional
  • check_circle Priority queue & 2–4h response
  • check_circle Direct Slack channel
  • check_circle Weekly check-ins
  • check_circle Unused hours roll over (up to 20h)
Get Started
card_giftcard 6+ month partnerships: Free initial store audit and technical discovery included.
info Extra hours beyond your plan are billed at €110/h with your approval. Need a custom arrangement? Let's talk.

How It Works

Four simple steps from discovery to ongoing partnership

1
Discovery

We discuss your store, current challenges, and what you need from a technical partner.

2
Store Audit

We review your codebase, extensions, server setup, and identify priorities.

3
Onboarding

Access setup, monitoring, and establishing our communication workflow.

4
Ongoing Work

Submit tasks via ticket system or Slack. Monthly reports on progress and hours.

Let's Discuss Your Store

Tell us about your setup and what you need. We'll get back to you within one business day.

schedule We respond within 24 hours
lock Your information is confidential and used only for quote preparation

Frequently Asked Questions

Everything you need to know about our partnership model

help Is development work really included? expand_more
Your monthly hours cover bug fixes, maintenance, and development — small features, custom modules, extension tweaks, frontend changes. Only large standalone projects (major integrations, full redesigns, Magento migrations) are quoted separately.
help What happens to unused hours? expand_more
On the Enterprise plan, unused hours roll over to the next month — up to 20 hours. Professional hours are used within the current month only.
help How do you handle priorities and communication? expand_more
You submit tasks via a shared ticket board (Trello, Jira, or GitHub — your choice). Enterprise clients also get a direct Slack channel. We confirm priorities together and keep you updated on progress.
help Do you work with Hyvä themes? expand_more
Yes — we've been working with Hyvä since the early versions. All our extensions are fully Hyvä-compatible including the latest CSP 1.4 and Hyvä Checkout. See our Hyvä development page.
help What if I consistently need more hours? expand_more
We can adjust. Extra hours are available with your approval, or we'll recommend moving to Enterprise if it makes more sense for your workload.
help Can I cancel? expand_more
Yes — 30 days notice so we can wrap up ongoing work. No penalties.
help What does onboarding look like? expand_more
Discovery call, store audit, access setup, and a kickoff to align on priorities. For 6+ month partnerships, the audit and discovery phase is included at no charge.