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Magento 2 Support &
Development Partnership

A dedicated Magento team for your store — bug fixes, performance, and ongoing development in one predictable monthly package.

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15+ years Magento 4–8h response CET timezone
Support & Development Partnership
Monthly retainer · No lock-in
  • Bug fixes, patches & ongoing maintenance
  • Security patches & version updates
  • Performance optimization
  • Small features & custom modules
  • One team that knows your codebase
View Full Plans & Pricing →
15+
Years of Magento
5000+
Customers worldwide
4–8h
Response time
Hyvä 1.4
CSP-ready expertise

Support + Development in One Package

No separate quotes for small tasks. Your monthly hours cover everything your store needs.

Bug Fixes & Troubleshooting

Error resolution, extension conflicts, checkout issues, payment problems — diagnosed and fixed fast.

Security Patches & Updates

Magento patches, extension updates, and version upgrades to keep your store secure and current.

Performance Optimization

Slow queries, caching, indexing, page speed — ongoing improvements to keep your store fast.

Small Feature Development

Functional improvements, custom logic, workflow adjustments, and small extensions — all within your monthly hours.

Extension Development & Customization

Custom modules, modification of existing extensions, and third-party extension configuration.

Frontend & UX Changes

Layout tweaks, design adjustments, Hyvä template modifications, and UI improvements.

Large-scale projects (full redesigns, major ERP integrations, Magento migrations) are scoped and quoted separately.

Why Partner with MageMe

We're not a generic outsourcing agency — we're Magento product developers who know the platform inside out

We Build Our Own Extensions

Creators of WebForms, EasyQuote, and HidePrice — trusted by thousands of Magento stores. We understand the platform at the deepest level.

Senior Developers Only

Every task is handled by an experienced Magento engineer — not tier-1 support staff who escalate everything.

One Team, Long-Term

The same developers work on your store every month. We learn your codebase, your business, and your priorities — so things get done faster over time.

Monthly Plans

Dedicated developer hours for support, maintenance, and ongoing development

Most Popular
Professional
Ongoing support & development for active stores
€2,000/mo
20 hours/month
  • Bug fixes, patches & updates
  • Performance optimization
  • Small feature development
  • 4–8h response time
  • Monthly report
Get Started
Enterprise
Dedicated capacity for complex stores with regular development needs
€4,000/mo
40 hours/month
  • Everything in Professional
  • Priority queue & 2–4h response
  • Direct Slack channel
  • Weekly check-ins
  • Unused hours roll over (up to 20h)
Get Started
6+ month partnerships: Free initial store audit and technical discovery included.
Extra hours beyond your plan are billed at €110/h with your approval. Need a custom arrangement? Let's talk.

How It Works

Four simple steps from discovery to ongoing partnership

1
Discovery

We discuss your store, current challenges, and what you need from a technical partner.

2
Store Audit

We review your codebase, extensions, server setup, and identify priorities.

3
Onboarding

Access setup, monitoring, and establishing our communication workflow.

4
Ongoing Work

Submit tasks via ticket system or Slack. Monthly reports on progress and hours.

Let's Discuss Your Store

Tell us about your setup and what you need. We'll get back to you within one business day.

schedule We respond within 24 hours
lock Your information is confidential and used only for quote preparation

Frequently Asked Questions

Everything you need to know about our partnership model

Is development work really included?
Your monthly hours cover bug fixes, maintenance, and development — small features, custom modules, extension tweaks, frontend changes. Only large standalone projects (major integrations, full redesigns, Magento migrations) are quoted separately.
What happens to unused hours?
On the Enterprise plan, unused hours roll over to the next month — up to 20 hours. Professional hours are used within the current month only.
How do you handle priorities and communication?
You submit tasks via a shared ticket board (Trello, Jira, or GitHub — your choice). Enterprise clients also get a direct Slack channel. We confirm priorities together and keep you updated on progress.
Do you work with Hyvä themes?
Yes — we've been working with Hyvä since the early versions. All our extensions are fully Hyvä-compatible including the latest CSP 1.4 and Hyvä Checkout. See our Hyvä development page.
What if I consistently need more hours?
We can adjust. Extra hours are available with your approval, or we'll recommend moving to Enterprise if it makes more sense for your workload.
Can I cancel?
Yes — 30 days notice so we can wrap up ongoing work. No penalties.
What does onboarding look like?
Discovery call, store audit, access setup, and a kickoff to align on priorities. For 6+ month partnerships, the audit and discovery phase is included at no charge.