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Refunds are issued at the discretion of the company management within 30-days period after date of purchase. In your claim, please, include explanation of reasons for a refund, and your order information. Prior to ordering, please, make sure you have carefully read and understood the product's system requirements. If you are not sure about product compatibility, or have questions about product features, please contact our Client Support Service. All inquiries are free of charge. Upon confirmation of your request for a refund, you must also destroy all copies of the software you may have made or stored in any place, as well as uninstall the software from any computers owned or controlled by you where you have installed the software. All licenses you may have to use the software will be immediately terminated, and any further use of the software will be an infringement of copyrights as well as other intellectual property rights. No refunds are issued for provided services (including product installation, customization and software development) if provided services meet predefined specifications.
ACTEK d.o.o. reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on ACTEK d.o.o. websites. You agree to periodically review our websites, including the current version of our Refund Policy. Our refund policy is made available on our websites. It is your obligation to review our refund policy for any such revisions.