WebForms Reference Number Add-on Now Free for All Users
The Reference Number add-on for MageMe WebForms 3 automatically assigns a unique, sequential reference number to every form submission. The add-on is now free for all WebForms 3 users with active support plans. Compatible with Magento 2.4.4+ on Luma, Breeze, and Hyvä.
We're excited to announce that our Reference Number add-on, previously available as a premium feature, is now included free of charge for all WebForms 3 users. This enhancement reflects our commitment to providing comprehensive form management solutions while continuously adding value for our existing customer base.
format_list_bulleted Table of Contents
- chevron_right What is the Reference Number Add-on?
- chevron_right Key Business Scenarios Where Reference Numbers Excel
- chevron_right Advanced Configuration Options
- chevron_right REST API and Third-Party Integration
- chevron_right Technical Requirements and Installation
- chevron_right Configuration and Setup
- chevron_right Looking Forward: More Free Add-ons Coming
- chevron_right Ready to Enhance Your Form Management?
- chevron_right FAQs About Reference Number Add-on
What is the Reference Number Add-on?
The Reference Number add-on transforms your standard form submissions into trackable, professional inquiries by automatically generating unique reference IDs for each submission. This feature bridges the gap between simple contact forms and professional customer service systems, making it easier to manage, track, and reference customer communications.
Key Business Scenarios Where Reference Numbers Excel
Customer Support and Help Desk
Transform your support forms into a professional ticketing system. Each customer inquiry receives a unique reference number (e.g., SUP-452352, HELP-A7B9C2) that both you and your customers can use to track the status and history of their requests.
Order Inquiries and Modifications
When customers need to modify orders, request cancellations, or inquire about shipping status, reference numbers provide a clear tracking mechanism that connects their inquiry to specific order details.
Return Merchandise Authorization (RMA)
Streamline your return process by assigning unique RMA numbers to each return request. This creates a clear audit trail and helps both customers and staff track return status from initiation to completion.
Quote and Estimate Requests
For B2B stores handling custom quotes, reference numbers help organize and track quote requests, making it easier to follow up and manage the sales pipeline.
Technical Support and Product Issues
When customers report technical issues or product defects, reference numbers enable efficient case management and ensure no inquiry falls through the cracks.
Warranty and Registration Claims
Assign unique claim numbers to warranty requests and product registrations, creating a professional experience that builds customer confidence in your after-sales service.
WebForms 3 users with an active support plan get the Reference Number add-on free — plus every future add-on.
Advanced Configuration Options
The Reference Number add-on offers comprehensive customization options that set it apart from basic numbering systems:
Flexible Numbering Patterns
- Numeric sequences: Simple random numbers
- Alphanumeric codes: Mixed character strings
- Custom prefixes and suffixes: Brand-specific formatting (ACME-52352-001, REQ-A7B9-URGENT)
Form-Specific Configuration
Configure different reference patterns for different forms. Your support forms might use "SUP-" prefixes while RMA forms use "RMA-" prefixes, creating instant visual categorization.
Email Integration
Reference numbers automatically appear in email subject lines and content, making email conversations easily searchable and organizeable in your inbox.
REST API and Third-Party Integration
The Reference Number add-on includes full REST API support, enabling seamless integration with:
External CRM Systems
Sync reference numbers with your CRM to maintain consistent customer communication tracking across all touchpoints.
Help Desk Software
Integrate with popular help desk platforms to create unified ticket management systems.
ERP Solutions
Connect with enterprise resource planning systems for complete business process integration.
Custom Business Applications
Build custom integrations using our comprehensive API to fit your unique business requirements.
Access reference numbers programmatically to create unified customer service workflows across your entire technology stack.
Technical Requirements and Installation
Prerequisites
WebForms 3.x
Minimum version required
Active Support Plan
Active update & support plan for WebForms 3
Magento 2.3.5+
Up to Magento 2.4.8
Installation Instructions
Install the Reference Number add-on using Composer:
composer require mageme/module-webforms-3-reference-number
php bin/magento module:enable MageMe_WebFormsRefNumber
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento cache:cleanIf the package is not found during installation, verify:
- Your WebForms 3 license is active and valid
- Your update & support plan is current
- Your Composer configuration has access to MageMe's private repository
Configuration and Setup
After installation, configure reference numbers for your forms:
- 1 Navigate to Content > Web Forms > Manage Forms
- 2 Edit the desired form
- 3 Go to Information > Advanced Settings > Reference Number
- 4 Enable reference numbering
- 5 Configure prefix, suffix, and numbering type
- 6 Save your changes
Looking Forward: More Free Add-ons Coming
This transition of the Reference Number add-on to free availability is part of our broader strategy to continuously enhance the value proposition for WebForms users. We plan to release additional add-ons as complimentary features periodically, ensuring our customers receive maximum return on their WebForms investment.
Ready to Enhance Your Form Management?
The Reference Number add-on is available now for all WebForms 3 users with active support plans. Install it today to transform your customer communications into a professional, trackable system that scales with your business needs.
mageme/module-webforms-3-reference-number
Key Takeaways
- Automatic sequential numbering — unique reference number with configurable prefix.
- Now completely free — no extra cost for WebForms 3 users with active support.
- Visible to customers — reference numbers on success page and in confirmation emails.
- Admin integration — searchable and filterable in the submissions grid.
- Per-form configuration — each form can have its own prefix and numbering.
FAQs About Reference Number Add-on
The Reference Number add-on supports WebForms 3.x and requires an active update & support plan. It's not compatible with WebForms 2.x installations.
Yes, you can configure custom prefixes, suffixes, and choose between numeric sequences or alphanumeric codes. Each form can have its own unique reference number pattern.
Reference numbers automatically appear in email subject lines and content, making it easy to search and organize email conversations related to specific form submissions.
Yes, the add-on includes full REST API support, allowing seamless integration with external CRM systems, help desk software, ERP solutions, and custom business applications.
No, starting July 18, 2025, the Reference Number add-on is completely free for all WebForms 3 users with active update & support plans.
First, verify that your WebForms 3 license is active, your support plan is current, and your Composer has access to MageMe's private repository. If issues persist, contact our support team through your customer portal.
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