Empowering Customer Engagement

Streamline Customer Communication with Product Inquiry Forms Magento 2 Extension

Product Inquiry Form

Magento 2.3, 2.4
Community, Enterprise, Cloud

Boost customer interactions with our Magento 2 Product Inquiry Form Plugin. It offers custom product request forms, selective customer access, form validation, multi-language support, and efficient data management. Enhance your online store's user experience now.

Hyvä ready
  • Build Product Inquiry Forms
  • Embed Form On Selected Pages
  • Get Submission With The Product Data
  • Send Customer Auto Reply
  • Collect/filter/export Product Inquiries
  • Limit Forms To B2b Customers


A quick glance at frontend and backend functions.


product request inquiry form

For Magento 2 store owners, having a clear channel for customers to submit product inquiries is essential. These interactions may encompass simple product questions, sample requests, or custom manufacture requests. Our form plugin facilitates this communication by embedding custom contact forms on selected catalog pages of your online store, capturing currently viewed product information alongside the customer submission.

Key Features of the Inquiry Form Plugin

  • Craft a custom product request form
  • Configure the inquiry button
  • Embed the button on selected catalog pages
  • Limit the button to specific customer groups
  • Receive product inquiries by email
  • Manage inquiries from the admin panel
  • Send the customer an automatic response
  • Reply to customer inquiries from the admin panel

Product Inquiry Form Extension

Design the Form

Leverage the variety of field types and configuration options to create a custom product inquiry form tailored to your online store.

  • More than 27 field types
  • Multi-column layouts
  • Multi-step forms
  • Fully responsive form templates
  • Field dependency
inquiry form design
catalog inquiry button

Configure the Inquiry Button

Set custom text and CSS classes for the inquiry button, and choose its placement with our intuitive CSS selector.

  • Embed the button in selected catalog pages
  • Display the button in product listings and view pages
  • Set custom CSS for the form
  • Set custom translatable text for the button
  • Choose the placement of the button via the CSS selector

Adapt for B2B Customers

Select the customer groups that can access the product request form button.

  • Configure the plugin for specific stores
  • Grant access to the product request form to particular groups
product request form configuration
product inquiry form email notification

Email notifications

Receive a list of the product inquiries together with the customer submitted data directly to your email.

  • Receive admin notifications for the inquiries
  • Completely customize the email template
  • Send automatic response emails to customers regarding their inquiries

Form Builder

Multiple Field Types

Our form plugin includes multiple field types, ensuring you can collect all necessary information for your inquiries.

customer registration form multiple field types
product inquiry form input validation

Input validation

The form builder provides functionality to validate customer data before it's submitted.

Multi-Language Translations

Prepare your product inquiry forms to be displayed in multiple languages in your online store.

product request inquiry form translation
product request inquiry form language
product request inquiry form conditional logic show hide field

Add Conditional Logic to Inquiry Forms

Our module allows you to create dynamic product inquiry forms that show or hide form elements based on the customer's selection.

Full Data Management Solution

Full Data Management Solution

All product inquiries data is stored in the database and can be accessed from the backend.

product request inquiry grid
product request inquiry form data export csv xml

Export Inquiries to CSV and XML

Export all data collected from the product inquiries through the admin panel and use it with 3rd party applications such as Google Docs or Microsoft Office.

Print Inquiries to PDF optional

Product inquiries can be converted to a PDF file with a custom template.

The PDF feature should be purchased separately here.

product request inquiry form print pdf
product request inquiry form rest api


Our form plugins come with built-in REST API and GraphQL support. These interfaces allow:

  • Retrieval of inquiry data
  • Submission of an inquiry
  • Access to the listing of all inquiries
  • Access to specific inquiries by the result ID

Integration Options with Prominent CRMs

Zendesk integration optional

Configure each product inquiry form to instantly create Zendesk support tickets. Set ticket priority, type, default group, and followers. Add custom tags to inquiries.

  • Configure integration for each product inquiry form
  • Assign default group for new requests
  • Specify ticket priority and type
  • Assign followers for the ticket
  • Add custom tags to product inquiries

Zendesk Integration should be purchased separately here.

zendesk logo
mailchimp logo

Mailchimp integration optional

Enable the creation of Mailchimp contacts from new Magento 2 product inquiries. Link Mailchimp attributes with product inquiry fields, assign tags to new contacts, and incorporate a Mailchimp groups selector.

  • Map Mailchimp fields to product inquiry fields
  • Assign Mailchimp tags to new contacts
  • Add Mailchimp groups selector to product inquiry form
  • Use diverse input types for Mailchimp group selection: dropdown, multiselect, radio, checkbox

Mailchimp Integration should be purchased separately here.

Salesforce integration optional

With this integration, product inquiries can be converted into Salesforce leads. Map Magento 2 product inquiry form fields to Salesforce lead attributes.

  • Map Salesforce fields to product inquiry form fields
  • Map standard and any custom Salesforce attributes

Salesforce Integration should be purchased separately here.

salesforce logo
zoho crm logo

Zoho CRM integration optional

Transform product inquiries into Zoho CRM leads. You can map standard or custom Zoho CRM attributes with Magento's custom product inquiry form fields.

  • Create Zoho CRM Lead object from the product inquiries
  • Create Zoho Desk Ticket from the product inquiries
  • Map product inquiry fields to any standard or custom Zoho CRM attributes

Zoho CRM Integration should be purchased separately here.

HubSpot integration optional

Product inquiries can become HubSpot contacts and companies. This functionality allows you to map any standard or custom HubSpot entity properties to form fields.

  • Create HubSpot contacts and companies
  • Connect forms to HubSpot ticketing system
  • Map any standard or custom HubSpot properties

HubSpot Integration should be purchased separately here.

hubspot logo
klaviyo logo

Klaviyo integration optional

Create and monitor Klaviyo profiles based on product inquiries. Map product inquiry form fields to Klaviyo profile properties and track profile activity.

  • Create Klaviyo profile on product inquiry
  • Map any standard or custom property
  • Collect customer GDPR consents
  • Track profile activity

Klaviyo Integration should be purchased separately here.

Freshdesk integration optional

Upon form submission, Freshdesk tickets can be created. Configure each form's Freshdesk integration to assign support groups, set ticket priority, assign agents, and add custom tags.

  • Configure Freshdesk integration for each form
  • Assign support group for new submissions
  • Set new ticket priority and type
  • Assign agents for the ticket
  • Add custom tags to new tickets

Freshdesk Integration should be purchased separately here.

freshdesk logo

Additional Features

hide price installation

Easy Installation

Install the plugin with one of two methods:

  • Use sFTP program to copy files from zip archive to your server
  • Use Composer to install package from our private repository
hide price easy configuration

Effortless Configuration

Simple configuration allows a wide range of functionality.

hide price form multi-language

Multi-language Support

The plugin supports multiple stores and languages.

hide price open source

100% Open Source

Our plugin is fully open-sourced, with no encoded or obfuscated files.


Choose your options.


  • Build product inquiry forms
  • Embed the inquiry button in catalog pages
  • Configure which groups can use the form
  • Receive product inquiries by email
  • Manage product inquiries from the backend
  • Requires WebForms Pro 3 - Form Builder
  • 1 year of support and updates included



Includes WebForms Pro 3 and Product Request Form Add-on.

  • Full featured form builder included
  • Over 25 field types
  • Multi-column layouts
  • Multi-step forms
  • Fully responsive templates
  • REST API and GraphQL ready
  • 1 year of support and updates included


Some words from real customers.

Write your own review:


Mar 5 2024
  • Fix: products with tier pricing now have the button displayed properly.
  • Fix: minor JavaScript "undefined" errors fixed.
Jun 27 2023
  • New: add ability to set different form for selected products.
  • New: added possibility to customize popup window title.
Feb 15 2022
  • Fix: backwards compatibility with Magento 2.3.
Oct 10 2022
  • Initial release.

Frequently Asked Questions

The license allows activation of the plugin within one production Magento instance with multiple store views.

The license can be freely deactivated and moved to another Magento instance if needed.

The plugin you purchase is for lifetime usage but the access to technical support and updates is limited to one year. So in case you need to get the extension update or require technical support after a year you will need to prolong the license.

You can activate the purchased license in the development/staging environment and then move the license to the production environment by deactivating it in the admin panel and re-activating it in the new instance.

Please contact us if you require additional development licenses.

Yes, you can do that by contacting us.

No, we don't offer customizations for our modules but you can submit the feature request and it will be reviewed by our team.

Yes, you can customize our plugins to your needs. All our plugins come in 100% open code.

You can change the license from Community to Enterprise / Cloud by paying the difference cost. Please contact us for details.

You won't have access to product updates after the support period is ended and we won't be able to provide you with technical support.

You can extend your support period by paying the discounted product price.

You can request the refund within 30 days after the initial purchase. Please find more details on our Refund Policy page.