WebForms Pro M2 Discontinued: Upgrade Required

WebForms Pro M2 (v2) reached end-of-life on November 1st, 2022. The legacy version does not support Magento 2.4.5+ and will fail on future platform updates. Upgrade to WebForms Suite now to maintain form functionality and access enterprise features.

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Introducing WebForms SuiteNEW

All-in-one form builder solution with previously separate add-ons now included at no additional cost

Complete Package

Customer Registration, Product Inquiry, Product Options Pro, Digital Signature, PDF Generation, and Reference Numbers — all included in base package.

8 CRM Integrations

Native connectors for Salesforce, HubSpot, Zendesk, Klaviyo, Mailchimp, Freshdesk, Zoho CRM, plus Zapier access to 8000+ platforms.

Significant Value

Previously separate add-ons would cost €1000+ when purchased individually. Now included in Community (€189) and Enterprise (€449) editions.

Major Enhancements in WebForms 3

Slide-out Forms

Enable instant customer contact on any page without interrupting browsing flow.

Configurable triggers Custom positioning Non-intrusive UX
Slide-out form functionality

Enhanced Multi-Step Forms

Redesigned template with progress indicators and save/resume functionality.

Progress tracking Save & resume Validation
Multi-step form template

Advanced Captcha

Cloudflare Turnstile, hCaptcha, reCAPTCHA Enterprise support

REST & GraphQL APIs

Native API support for headless commerce and PWA implementations

Page Builder Integration

Drag-and-drop form placement in Magento Page Builder layouts

Hyvä & Breeze Ready

Native compatibility modules for modern theme architectures

Included Add-onsALL INCLUDED

Previously sold separately, now part of the base package at no additional cost

Form Builder Add-ons

Customer Registration Form

Customer Registration Form

Build custom registration workflows with approval processes, multi-step layouts, and group-based access control. Particularly relevant for B2B implementations requiring account verification before granting catalog access.

View Demo
Product Inquiry Form

Product Inquiry Form

Embed contextual inquiry buttons on catalog pages. Automatically captures product data (SKU, name, price) alongside customer questions. Useful for custom manufacturing requests, sample inquiries, or technical specifications.

View Demo
Product Configuration Form

Product Options Pro

Replace native Magento custom options with advanced form fields. Supports multiple field types including file upload with progress tracking, image swatches, and conditional option visibility. Compatible with option templates for managing configurations across multiple products.

View Demo
Digital Signature

Digital Signature

Capture legally-binding signatures within forms. Stores signature data separately, attaches to email notifications, and integrates with PDF generation for document workflows.

View Demo

Utility Add-ons

Print PDF

Print PDF

Generate PDF versions of submissions with customizable templates. Configure automatic attachment to admin or customer emails, or generate on-demand from the admin panel.

Reference Number

Reference Number

Assign unique alphanumeric or sequential identifiers to submissions. Useful for ticket systems or order references that require human-readable identifiers distinct from database IDs.

CRM Integration Add-ons

The Suite includes eight pre-configured CRM connectors. Each integration supports bidirectional field mapping between form fields and CRM attributes, including custom fields created in your CRM instance.

Klaviyo

Klaviyo

Profile creation, event tracking

Mailchimp

Mailchimp

Contact management, tags

Salesforce

Salesforce

Lead/contact/opportunity

HubSpot

HubSpot

Contact/company/ticket

Freshdesk

Freshdesk

Ticket generation

Zendesk

Zendesk

Support tickets

Zoho CRM

Zoho CRM

Lead generation, Desk

Zapier

8000+ integrations

Custom Integrations

If your business requires integration with CRM systems or other platforms not currently included in the Suite, we offer custom integration development services. Contact our team to discuss your specific requirements.

Professional Field Types

Build sophisticated data collection workflows with 30+ field types

Text Input Mask

Format validation for phone numbers, dates, credit cards, custom patterns with real-time masking.

International Phone Input

Country selector with flag icons, automatic formatting, validation against libphonenumber database.

Google Maps Input

Address autocomplete, geolocation capture, embedded map preview with marker placement.

Gallery Field

Multiple image upload with drag-and-drop, preview thumbnails, file size validation, MIME type filtering.

Dynamic Grid

Multi-row data collection for bulk orders, registrations, or structured data entry with add/remove rows.

Enhanced Date Picker

Range selection, blackout dates, business day calculation, timezone handling, localized formats.

Seamless Migration Process

We've engineered the simplest possible upgrade path from WebForms Pro M2

One-Command Data Migration

All forms, submissions, and collected data transfer automatically via CLI command. No manual export/import required.

bin/magento webforms:migrate

View complete migration documentation

1

Install via Composer

Add WebForms Suite package to existing Magento 2 installation. Both versions can coexist during testing.

2

Run Migration Command

Execute single CLI command to transfer all forms, fields, submissions, and attachments. Process typically completes in minutes.

3

Verify & Deploy

Test migrated forms in staging environment, adjust new features as needed, then deploy to production.

Important: Custom code modifications to WebForms Pro M2 will require review due to refactored architecture. Contact support for customization migration assistance.

Enterprise Use Cases

How businesses leverage WebForms Suite for complex workflows

B2B Customer Registration

Multi-step registration forms with approval workflows, tax ID validation, credit limit requests, and group-based access control. Automatically assign customer groups based on business type or purchase volume.

Key Features: Conditional logic, file uploads (business licenses), admin approval workflow, CRM integration

RFQ & Quote Requests

Complex product inquiry forms with Dynamic Grid for bulk orders, specification attachments, delivery timeline selection. Automatically creates opportunities in Salesforce or HubSpot with full quote details.

Key Features: Product data capture, conditional pricing fields, PDF quote generation, Salesforce integration

Custom Product Configuration

Replace native Magento custom options with advanced form fields. Support file uploads for custom artwork, conditional option visibility based on previous selections, image swatches with preview.

Key Features: Product Options Pro module, file upload with progress, conditional logic, option templates

Support Ticket Creation

Integrated forms that automatically create tickets in Zendesk, Freshdesk, or Zoho Desk. Attach order information, route to correct department, set priority based on form responses.

Key Features: Helpdesk integrations, file attachments, order lookup, conditional routing

Digital Contract Signing

Legally-binding agreements with embedded digital signature capture. Generate PDF contracts from templates, email to multiple parties, store signature data separately with audit trail.

Key Features: Digital Signature module, PDF generation, email notifications, secure storage

Lead Capture with CRM Sync

Marketing forms that automatically create leads in Salesforce, contacts in HubSpot, or subscribers in Klaviyo. Map form fields to CRM properties, trigger workflows, segment audiences.

Key Features: 8 CRM integrations, field mapping, tag assignment, Zapier connectivity

Technical Specifications

Specification WebForms Pro M2 (v2) WebForms Suite (v3)
Magento Support 2.3.0 - 2.4.4 2.3.5 - 2.4.8
PHP Compatibility 7.2 - 7.4 7.2 - 8.4
API Support None REST + GraphQL
Hyvä Theme Not Supported Native Module
Included Add-ons Sold Separately All Included
Active Support Discontinued Full Support

Critical Compatibility Issue: WebForms Pro M2 will fail on Magento 2.4.5+ installations due to deprecated API usage and incompatible dependencies. Upgrading Magento without updating WebForms will result in form submission failures and admin panel errors.

Frequently Asked Questions

Will I lose my forms and submission data during upgrade?

No. The migration command transfers all forms, field configurations, submissions, and file attachments from WebForms Pro M2 to WebForms Suite. Your historical data remains intact and accessible in the new system.

What happens if I don't upgrade before updating Magento?

WebForms Pro M2 is incompatible with Magento 2.4.5 and newer versions. Attempting to run v2 on these platforms will result in module initialization failures, broken form submissions, and potential admin panel access issues. We strongly recommend upgrading WebForms before upgrading Magento.

Can I test WebForms Suite before committing to the upgrade?

Yes. You can use both v2 and v3 licenses simultaneously on different systems (production and staging/development) during the transition period. This allows you to thoroughly test the new version, verify form functionality, test integrations, and train staff before switching your production environment to WebForms Suite.

What about custom modifications to WebForms Pro M2?

WebForms 3 features completely refactored code architecture. Custom modifications from v2 will not automatically transfer and will require developer review. We recommend documenting your customizations and consulting with your development team or our support staff to plan the migration of custom functionality.

Is WebForms Suite a subscription or one-time purchase?

One-time license purchase with optional annual support plan. The license is perpetual and attached to your Magento instance (not domain), allowing hosting changes without relicense. Support plans include version updates, security patches, and technical assistance.

How much does the upgrade cost?

For owners of WebForms Pro M2 license the upgrade comes at 30% discount of the new license cost. This special upgrade pricing is available exclusively for existing v2 customers.

How do I perform the upgrade?

You can upgrade your WebForms Pro M2 license from My Licenses page.

The upgrade button is located next to your serial number.

The download link to WebForms Suite will be added to your account after the license upgrade.

Are CRM integrations included for both Community and Enterprise?

Yes. Both editions include all 8 native CRM integrations (Salesforce, HubSpot, Zendesk, Klaviyo, Mailchimp, Freshdesk, Zoho CRM, Zapier) and all form builder add-ons. The primary differences are Enterprise features like advanced permissions, audit logging, and priority support.

Additional questions? View complete documentation

Ready to Upgrade to WebForms Suite?

Gain access to enterprise features, ensure Magento 2.4.5+ compatibility, and future-proof your form infrastructure.

30+
Advanced Field Types
8
Native CRM Integrations
100%
Data Migration Success
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